| Index > Scribe > Compact Error | |
|---|---|
| Author/Date | Compact Error |
| Josh 11/12/2007 4:00pm | While attempting to compact my mail file, I received the following error:
Failed to read from file: 7093 bytes at position 557391189 I tried using FolderDump but it gave me back a file twice the original size with the entire folder structure messed up. I also just tried exporting everything out to a new .mail2 file. I created a new blank .mail2 file (only contained empty folders) Then I used "Export to .mail2" and selected "All Folders" and selected the root to import into. I received an error message (same one with 2 tries) Unhandled Exception Code: c0000005 Date: 12/11/2007 7:53:41a Description: EXCEPTION_ACCESS_VIOLATION Call stack: ------------------------------------------------------------------ 0040C78F: E:\Program Files\Scribe\Scribe.exe Offset: 0x3 (ScribeWnd::GetOptions) 100257DF: E:\Program Files\Scribe\Lgi.dll Offset: 0x51E (GWindow::OnEvent) 00411B81: E:\Program Files\Scribe\Scribe.exe Offset: 0xD4A (ScribeWnd::OnEvent) 1002071B: E:\Program Files\Scribe\Lgi.dll Offset: 0x55 (GWin32Class::Redir) 7E418734: I:\WINDOWS\system32\USER32.dll Offset: 0x6D (GetDC) 1001DD2E: E:\Program Files\Scribe\Lgi.dll Offset: 0x57 (GApp::Run) 0041B5DE: E:\Program Files\Scribe\Scribe.exe Offset: 0x40CA (ScribeWnd::MailMerge) 7C816FD7: I:\WINDOWS\system32\kernel32.dll Offset: 0x49 (RegisterWaitForInputIdle) ------------------------------------------------------------------ Any ideas? Is there any way to try to fix things with a hex editor? Thanks, Josh |
| Josh 11/12/2007 4:02pm | Sorry, I'm running InScribe 1.89 Test 20 on Windows XP SP2. |
| Josh 14/12/2007 3:29pm | Anybody have any ideas on this one? (Actually I guess that means, fret, any ideas on this one?)
Josh |
| fret 14/12/2007 9:09pm | Can you install this build and crash it in the export again?
Send me the crash data and I'll try and fix that crash so you can export the folders. |
| Josh 17/12/2007 3:21pm | OK, I got the new version and managed to do an export. It reported 3 bad nodes during the export which I told it to delete (they were in the Spam folder, so I'm not too worried) and I ended up with a 1.6 GB file! The file compressed back down to 233MB so I'm happy with that.
I did receive one error message along the way, which was related to running out of disk space. Fortunately I had a different drive that I was able to export to and everything worked out in the end. The error message that came up didn't explain that there was a disk space problem, so I'll post the info here. The following error showed in a message box: Assertion Failed! Program: E:\Program Files\ScribeDebug\Scribe.exe File: C:\Code\Lgi\src\common\Storage\Store2.cpp Line: 765 Expression: w == DirLength (there was more text talking about looking at the documentation on asserts) The dialog box had Abort, Retry and Ignore buttons I clicked on "Abort" and the program exited. There was nothing put into the CrashData text file. I tried again, only this time hitting the "Retry" button and the following was placed in the CrashData file: Unhandled Exception Code: 80000003 Date: 12/17/2007 7:20:50a Description: EXCEPTION_BREAKPOINT Call stack: ------------------------------------------------------------------ 10212664: E:\Program Files\ScribeDebug\MSVCRTD.dll Offset: 0x364 (assert) 005B5A1F: E:\Program Files\ScribeDebug\Scribe.exe Offset: 0x82E6C (Calendar::GetView) 1005ABCC: E:\Program Files\ScribeDebug\Lgid.dll Offset: 0xC5D (GWindow::OnEvent) 00424B88: E:\Program Files\ScribeDebug\Scribe.exe Offset: 0x1ADC (ScribeWnd::OnEvent) 1004E1AC: E:\Program Files\ScribeDebug\Lgid.dll Offset: 0xB2 (GWin32Class::Redir) 7E418734: I:\WINDOWS\system32\USER32.dll Offset: 0x6D (GetDC) 10047F34: E:\Program Files\ScribeDebug\Lgid.dll Offset: 0xCD (GApp::Run) 0043CECA: E:\Program Files\ScribeDebug\Scribe.exe Offset: 0xD854 (ScribeWnd::MailMerge) 7C816FD7: I:\WINDOWS\system32\kernel32.dll Offset: 0x49 (RegisterWaitForInputIdle) ------------------------------------------------------------------ Hitting ignore would only bring the same message up on the screen again. At one point, an error message showed up saying that there was a problem with a file size mismatch. I don't remember the exact wording of it, but I believe it told the expected size and the actual size. It could have lead one to believe that there was insufficient room an the drive, but it was not specific. I would tell you more about it, but I am unable to get it to show up again. |
| Josh 17/12/2007 3:22pm | One other thing I noticed is that the export does not copy Filters or Calender objects (ToDo items or Date items) |
| fret 19/12/2007 10:47pm | This part
Program: E:\Program Files\ScribeDebug\Scribe.exe File: C:\Code\Lgi\src\common\Storage\Store2.cpp Line: 765 Expression: w == DirLength Means that Scribe had trouble writing to disk... possibly because the disk was out of space or some windows problem with reading/writing to files. Did you manage to get a working set of folders? |
| Josh 20/12/2007 2:40pm | I got a working set of mail folders and contacts, but the filters and calender items didn't transfer.
Is there any way to transfer filters. I'd really rather not have to re-create around 60 filters. |
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