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Index > Scribe > Server error message 500 5.5.1 command unrecognized
Author/Date Server error message 500 5.5.1 command unrecognized
Karl
08/09/2010 9:51am
I believe everything is loaded correctly. I try to send e-mail and I get the message. How do I fix this?
fret
08/09/2010 9:53am
Go to the status tab, click your account that just tried to connect, click the log tab, right click and copy the content. Paste it here so we can help debug whats going wrong.
Karl
10/09/2010 7:22am
220 imp11 smtp.charter.net ESMTP server ready 20100909 212754
EHLO default
250-imp11 hello [64.83.200.65], pleased to meet you
250-HELP
250-SIZE 31457280
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 OK
AUTH LOGIN
500 5.5.1 command unrecognized
fret
10/09/2010 7:28am
Try setting "authentication type" to plain, or switch authentication off. Maybe that SMTP server doesn't support authentication.
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