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PayPal Robots | |
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Date: 27/3/2006 | PayPal seem to be employing robots to do their support work. Their menus are displaying incorrectly in Firefox 1.5.0.1 so I thought I'd be a good net citizen and report the problem to them. Firstly there is no section in the support options for "website". Which was the first ominous sign that this wasn't going to go well. So I send off a brief but polite description of the problem and hope for the best:
Hello my name is Brian, I will be happy to assist you with your question. In review you will want to clear cache and cookies and log in using www.paypal.com.au. If you are experiencing problems with our website that have not been encountered before, it is likely that you have a corrupted cookie. The easiest way to clear cookies is to remove them from the PC rather than the browser. Follow these simple steps to clear your cookies: [snip] Yeah ok, just to placate you I'll do all that. So I clear the cache and all the cookies and re-login to PayPal. Unsurprisingly the same problem appears and I email them back: I've cleared my cache and cookies and logged in again to www.paypal.com.au and I'm still getting the same issue. Attached is a screen shot of the problem. regards -- Matthew Then I get this back from them: Thank you for contacting PayPal. I was unable to open the attachment you had sent due to security precautions. Please contact PayPal in text form at https://www.paypal.com.au/wf/f=default and we will be happy to assist you further. Thank you for being part of the PayPal community. Community satisfaction and your experience with PayPal are very important to me. You may receive a survey from our third party vendor, Benchmark Portal, about the service you received. Awesome! I will club them to death with my PNG of malware! It was a PNG image file... it's not going to bite. PNG files can't have virus' or malicious payloads. Screw this, if you don't want help fixing your own damn site then fine I can spend my time elsewhere. -- Matthew That reset the robot: Hello my name is Mahak, I will be happy to assist you with your question regarding account problem. I do apologize for the inconvenience that you are experiencing with this situation. To better assist you please be specific about any one of your transaction that you are looking for. Thank you for being part of the PayPal community. Community satisfaction and your experience with PayPal are very important to me. You may receive a survey from our third party vendor, Benchmark Portal, about the service you received. Haha. So I guess I should get used to the bustedness of PayPal.com.au, all I have to do is repeat to myself "I do not care. I do not care. I do not care." |
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Scribe | |
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Date: 23/3/2006 | The bug in the Btree code that I was using valgrind to find wasn't there. It was merely some old debugging code that was getting in the way. Doh!
So now there is no reason not to release v1.89-test1. I just need to clean up some bits and peices and we're good to go. The effort spent on valgrinding the bayesian code did turn up some bugs which I've fixed. So it wasn't a fruitless waste of time. But I'm sure it would've been nicer to have a release out last week eh? |
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Cygwin/GCC | |
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Date: 22/3/2006 | Lgi now builds and runs on cygwin with GCC. I tested this by building the IDE with Visual C++ and then loading the XML project files that LgiIde uses, and building it again with gcc. After a while I got it to a point where the GCC version doesn't crash. It's not fully tested but at least something is working. Most of the issues were with using mis-matched DLL's, ie some that were compiled with VC and some were GCC. This obviously "Does Not Work(TM)".
A release of Lgi will be out shortly. |
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Linux/Lgi | |
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Date: 18/3/2006 | It builds! After several months of inactivity, I used Kubuntu under Vmware to get Lgi + Scribe building again, mostly cause I need to valgrind the new Btree/Bayesian filtering code but nice to have it ready for the first v1.89 release "any time now". |
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2 Steps Forward - 1 Step Back | |
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Date: 17/3/2006 | Well I got Scribe's bayesian rebuild memory footprint down to a mere 300mb instead of a whole 1gb this morning. Which is kinda on par to what it used to do. Still I think that is excessive and I'm going to play around with it some more when time permits. However it's no longer a big (pun intented) enough issue to prevent a v1.89 release. Just one little crash in the Btree code to sort out ;). I'm a little disappointed with how much I've got done in the months since v1.88 final but I guess all of you that emailed me questions and support issues are glad that I answered your mail, fixed your issues or at least had a look into whatever it was that was vexing you, right?
Notable blips on the support radar are non-functioning autozip plugin (partial fix is to more the DLL's into the Scribe.exe folder), more GPG relative path issues (ongoing) and the usual mix of "can't connect" type problems. Not to mention in the meantime I've updated quite a few of my other apps (i.Mage and i.File come to mind) to fix annoying bugs (i.Ftp is next). And looked after my family and rested up a bit. And speaking of rest, tonight I'm taking off so that I can catch up with some of my friends and watch my new DVD: ![]() Update: Well I was getting some screwy numbers out of the bayesian filter... and I tracked it back to case sensitivity in the Btree keys. E.g. adding 'This' to the Btree would delete the value stored for 'this'. So I made all the keys case-insensitive which suits my needs by changing all the calls to 'strcmp' to 'stricmp'. Now the filter is working as well as the old text file way of doing it. I still have that nagging crash I saw this morning and a memory overwrite this afternoon that worry me (probably the same thing). So I'll get it building on Linux and valgrind the sucker. That should be a few hours work but it'll show up the bug for sure. Then we're ready to roll with v1.89-test1. |
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Html Editor | |
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Date: 16/3/2006 | Work continues slowly on the HTML editor built on top of the HTML viewer control that ships with Scribe. It now has a toolbar:
![]() Recent changes are:
Sure it's no InnovaStudio but I own all the code and it's cross platform and small. So there. |
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