Bug 133 - scribe crashes before starting
Bug#: 133 Product:  i.Scribe/InScribe Version: v1.89 test8 Platform: PC
OS/Version: Windows 2000 Status: RESOLVED Severity: normal Priority: P2
Resolution: FIXED Assigned To: fret@memecode.com Reported By: exosceleton@hotmail.com
Component: Email Functionality
URL: 
Summary: scribe crashes before starting
Opened: 2006-12-01 09:04
Description:   Opened: 2006-12-01 09:04
if an .r file is present it does say it wants to import something, and even 
displays the notice that passwords should be reentered. Then crashes.
for a fresh installation, it displays the language selector, then chrashes.


Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION

SymInitialize(FFFFFFFF, 0, true) failed with error: 0xC0000005

Call stack:
------------------------------------------------------------------
1001E757
------------------------------------------------------------------

------- Comment #1 From Matthew Allen 2006-12-01 09:29:02 -------
Do you have any plugins loaded? (Are they updated with current builds?)

Obviously it doesn't just crash here. I'll fire up my token windows 2000 box
tonight and check on that too.

------- Comment #2 From Matthew Allen 2006-12-01 09:35:13 -------
For debugging please run this build:
http://www.memecode.com/temp/iscribe-debug-v189-test8.zip

Also refer to this information (if you havn't already):
http://www.memecode.com/scribe/debug.php

------- Comment #3 From exosceleton 2006-12-01 09:38:11 -------
i do have ssl loaded on the upgrade, but offcource none on the fresh install.

I tried an XP machine, and there it starts OK.

------- Comment #4 From exosceleton 2006-12-01 09:38:40 -------
i will try the debug now

------- Comment #5 From exosceleton 2006-12-01 09:46:49 -------
this is the content of the crashdata.txt from the debug build.
Is this the info you need from the debug build, or should there be some output 
somewhere else?

Unhandled Exception
  Code: 80000003
  Description: EXCEPTION_BREAKPOINT

Call stack:
------------------------------------------------------------------
10049374: include\common\GArray.h Line: 145
005C0072: F:\temp\iscribe-debug-v189-test8\Scribe.exe Offset: 0x6 
(ScribePanel::`RTTI Complete Object Locator')
------------------------------------------------------------------


------- Comment #6 From exosceleton 2006-12-01 09:48:53 -------
and the scribe.txt

::Visible(0) show=GZoomNormal
::Visible(0) show=GZoomNormal
SetPos({396,214,626,553})

------- Comment #7 From MLxSol 2006-12-01 13:13:20 -------
To try to help (especially after the help you have given me today!), have also 
run this on a Win2K machine I have.

It does crash after language select with the reports similar to above (though i 
note the line number is different - maybe because this is the first run and 
below isn't????):

Scribe.txt:
###########
::Visible(0) show=GZoomNormal
::Visible(0) show=GZoomNormal
SetPos({284,130,514,469})


Crashdata.txt:
##############
Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION

Call stack:
------------------------------------------------------------------
10049311: include\common\GArray.h Line: 289
005C0072: C:\scribec\Scribe.exe Offset: 0x6 (ScribePanel::`RTTI Complete Object 
Locator')


------------------------------------------------------------------

------- Comment #8 From Matthew Allen 2006-12-01 23:19:50 -------
http://www.memecode.com/news.php?id=401&comments=1